In order to let team members of Social Service Team gain a better understanding in the current living condition of the seniors in Macao, understand them better and take care about them in a better way, members of Social Service Team, which is led by student affairs office of MUST, arrived at Centre of Service of Tele-Assistance ‘Peng On Tung’ of Macao on 13th March joining in the ‘Peng On Tung’ visiting activities.
Members with gifts in hands, which were prepared for the seniors
Before setting off, staff of the Tele- Assistance center gave a short speech about some details that should be paid attention to during the visit. After that, members were divided into three groups and headed to Rua da Praia do Manduco to visit the seniors, who used the ‘Peng On Tung’. During the visit, members chatted with them, asking them about their health condition and current life and presented a gift to them. Moreover, members also guided the seniors to check if their personal emergency link service could operate normally.
Zhang Ziyan, who joined in this activity for the first time, said that “I am given chances to hear different stories when visiting each elder. Visits are randomly organized, which make them total surprises. Though we are who paying the visit, it is actually an interacting process. I do wish I can take part in more activities like this.” Other members who joined in this activity also showed that it was their pleasure to have a conversation with the seniors and learn about their life stories, which was very meaningful as well. They were willing to take part in it if whenever opportunity arises. Chen Siyan, who had once taken part in this activity, advocated that we should be more concerned about the seniors, especially who lived alone. She thought more company can be of more help to them.
Centre of Service of Tele-Assistance ‘Peng On Tung’ of Macao is sponsored by the Institute of Social Work of Macao Special Administrative Region and set up by the General Union of Macao Homeowners Associations. It was officially opened on 23rd March 2009, 24 hours on call providing service for all year. Users only need to touch a bottom for instant help when necessary. Except for emergent assistance service, users can also use it to check some daily information, asking for life assistance etc. The center will offer the user referral service due to different needs or provide them service directly.
